SAP Knowledge Base Article - Public

3260599 - Onboarding custom card displays to the incorrect Onboardee

Symptom

  • Create a permission group for all UK candidate, the tile should only display for some candidates in that group.
  • The tile should only display for candidate from UK who are assigned a particular Onboarding Program.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding 

Resolution

The Show New Hire Onboarding Content rule will only display the content of the message configured in that area 

The Default message is mandatory, the content configured in that window will display to the other users in that group.

There is no possibility to exclude user from the dynamic group based of Onboarding programs,
We recommend to tailor the default message to meet your needs.

Keywords

Custom Card, Onboarding, new home page, assign , Show New Hire Onboarding Content, default, external candidates. , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding 2205