Symptom
Cannot release Withholding Tax Return due to the following errors:
"Save failed; refresh list to perform further actions
Username and Password for sender missing in fine-tuning; contact key user"
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Tax Management work center.
- Go to the Tax Returns view.
- Go to the Withholding Tax Returns subview.
- Select Withholding Tax Return ABC (ABC is the Withholding Tax Return ID).
- Click Release.
You get the following errors:
"Save failed; refresh list to perform further actions
Username and Password for sender missing in fine-tuning; contact key user"
Cause
You have not maintained the Username and Password in the fine tune activity "Tax Return Authentication Details - UK".
The Username and Password needs to be same as in the Withholding Tax Return File.
Resolution
- Go to the Business Configuration work center.
- Go to the Overview view.
- Select the Tax Return Authentication Details - UK activity.
- Click open the same.
- Add Username and Password --> this has to be the same as is needed in the file.
- Save
You can release the Withholding Tax Return.
Keywords
Withholding Tax Return, UK, GB, Username and Password , KBA , SRD-FIN-GLO-TAX , GLO - Tax Declaration , Problem