Symptom
- The "Initiate Onboarding" button is missing for one or more candidates in Recruiting Management (RCM).
- Users are unable to initiate the onboarding process because the "Initiate Onboarding" button is not available.
- The "Initiate Onboarding" button is not displayed in RCM, preventing the hiring team from starting the onboarding process.
- The "Initiate Onboarding" option is unavailable for eligible candidates in Recruiting Management.
- Although the candidate is in the expected hiring stage, the "Initiate Onboarding" button is not visible.
- Different candidates may experience the missing "Initiate Onboarding" button due to various system or configuration scenarios. Most of these scenarios can be identified and resolved using the self-service checks available in the Onboarding Check Tool.
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Environment
SAP Successfactors Onboarding
Product
Keywords
OBX, onboarding, script, cancelled, change status, initiate button, Initiate Onboarding button missing, Initiated Onboarding button not visible, Unable to initiate onboarding, RCM, Recruiting Management, Onboarding initiation, Onboarding trigger, Check Tool, Self-service troubleshooting, RCM to Onboarding integration, Candidate not eligible for onboarding, ONB initiation validation, RCM_OBI_REQUEST_RESPONSE, ONB2CheckProcessFlowExistsForRCMInitiation, ONB2CheckProcessTriggerObjectExists, ONB2CheckProcessObjectExistsWithValidStatus , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem
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