Symptom
Recruiters are not getting synchronized between RCM and RMK. Export Automated Process Logs, in Command Center v2, shows one of the following message:
1.
<result>FAILED</result>
<result-msg>NullPointerException: while trying to invoke the method com.jobs2web.common.util.TokenRequest.toString() of a null object loaded from local variable 'tokenRequest'</result-msg>
2.
<result>error</result>
<result-msg>RestCallException: java.net.SocketTimeoutException: connect timed out: [datacenter].successfactors.com:443</result-msg>
3.
"Cannot invoke "com.jobs2web.common.util.TokenRequest.toString()" because "tokenRequest" is null"
Note: Access to Command Center is required to extract Automated Process Logs.
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Environment
SAP SuccessFactors Recruiting Marketing
Product
Keywords
error message, recruiter sync, users, export automated process logs, rmk, timeout, deployment, data, center , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Problem
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