Symptom
When you perform scanning of supplier invoices through SAP Collaboration tool, the pdf file is stored in the "UploadError" folder.
Environment
SAP Business By Design
Reproducing the Issue
- Go to SAP Collaboration window tool
- Login to SAP Collaboration window tool
- Upload the file from observed folder
- Select ok to upload
- Now go to observed folder
- You can see that, pdf files stored under Upload Error folder
Cause
When you upload the file with format .PDF, it will go to error status. Hence the upload fails and system place the file to Upload Error folder.
Resolution
You can use the file with format .pdf (Not .PDF) and then the upload works fine.
Keywords
Upload Error folder; scanning fails; Collaboration tool scanning fails , KBA , SRD-SRM-SI , Supplier Invoicing , Problem
Product
SAP Business ByDesign 2208 ; SAP Business ByDesign 2211 ; SAP Business ByDesign 2302