SAP Knowledge Base Article - Public

3260857 - Supplier Invoice Scanning Files Move to Upload Error Folder When You Upload Through SAP Collaboration Window Tool

Symptom

When you perform scanning of supplier invoices through SAP Collaboration tool, the pdf file is stored in the "UploadError" folder.

Environment

 SAP Business By Design

Reproducing the Issue

  1. Go to SAP Collaboration window tool
  2. Login to SAP Collaboration window tool
  3. Upload the file from observed folder
  4. Select ok to upload
  5. Now go to observed folder
  6. You can see that, pdf files stored under Upload Error folder

Cause

When you upload the file with format .PDF, it will go to error status. Hence the upload fails and system place the file to Upload Error folder.

Resolution

You can use the file with format .pdf (Not .PDF) and then the upload works fine.

Keywords

Upload Error folder; scanning fails; Collaboration tool scanning fails , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP BUSINESS BYDESIGN 2302 ; SAP Business ByDesign 2208 ; SAP Business ByDesign 2211