Symptom
All events were grouped by activating the Alert Correlation so only one alert cluster exists.
However, the case was created for every single events.
Read more...
Environment
Focused Run 3.0 FP01 or higher
Prerequisites
1. This feature is available from Focused Run 3.0 FP01 or higher
2. In case of FRUN 3.0 FP01 and FP02, latest version of Composite Note for Advanced Event & Alert Management for each FP level should to be implemented. For FRUN 3.0 FP03, the required changes were already included the feature package(FP) itself.
Product
Keywords
alerts, correlation, clustered, grouped, case, Snow, context family, ticket, outbound connector, FRUN , KBA , SV-FRN-APP-AEM , FRUN: Alert & Event Management (AEM) , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.