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3261338 - HANA Client library fails to load due to "CXXABI_1.3.8 not found"

Symptom

In SAP work process traces, ST22 dumps, or SUM logs, the following error is reported:

ERROR => DlLoadLib()==DLENOACCESS - dlopen("/usr/sap/SID/D00/exe/dbhdbslib.so") FAILED
  "/lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/sap/SID/hdbclient/libSQLDBCHDB.so)
disp+work: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by disp+work)

Loading DB library '/usr/sap/SID/SYS/exe/run/dbhdbslib.so' ...
*** ERROR => DlLoadLib()==DLENOACCESS - dlopen("/usr/sap/SID/SYS/exe/run/dbhdbslib.so") FAILED
  "/lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/sap/SID/hdbclient/libSQLDBCHDB.so)"  [dlux.c       550]


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Environment

  • Red Hat Enterprise Linux 7 (any minor version)
  • HANA Client 2.14 (or any newer)
  • SAP Netweaver
  • SAP S/4HANA

Product

SAP HANA, platform edition all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

HANA Client, RHEL 7, Red Hat 7, CXXABI_1.3.8, libSQLDBCHDB.so , KBA , BC-OP-LNX-RH , Red Hat Linux , HAN-DB-CLI , SAP HANA Clients (JDBC, ODBC) , Known Error

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