SAP Knowledge Base Article - Public

3261408 - Product Layout cannot be changed in SAP CPQ

Symptom

You have integrated SAP Variant Configuration & Pricing and SAP CPQ, and the changes made in VCP are not reflected in CPQ product layout. 

E.g. changing a tab name in the configurator or, changing the sequence of attributes, these changes are not reflected.

Environment

SAP SALES CLOUD CPQ

Cause

Some parameters related to Layout are not enabled under KB synchronization settings.

Resolution

Please enable options under Layouts section on this help page: Knowledge Base Synchronization Settings | SAP Help Portal

Keywords

Variant Configuration and Pricing, VCP, Knowledge Base Synchronization, KB Sync, Override Product  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions