Symptom
- The execution of an Obsolete Business Partner Removal Run starts to fail, but the system doesn't provide an according explanation.
- After a while, this Obsolete Business Partner Removal Run is set to obsolete for unknown reasons.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to work center Data Protection and Privacy
- Select Common Tasks view
- Select Administer Obsolete Business Partner Removal Runs
- Find the relevant removal run with status Obsolete
- Go to work center Data Protection and Privacy
- Select Common Tasks view
- Select Administer Data Removal Runs
- Search for Failed Removal Runs
- Find failed executions with status Obsolete
Cause
The Obsolete Business Partner Removal Run ensures the deletion of all the Business Partners (BUPAs) fulfilling the criteria in batches of 1000.
Example: If 45000 BUPAs exist and all of them fulfill the criteria, the run will ensure that all 45000 BUPAs are deleted in batches of 1000, this means 45 executions.
Failed removal runs might happen when one run has locked a BUPA for deletion and another run is trying to obtain a lock at the same time.
Resolution
To solve this issue, it is possible to create a new Obsolete Business Partner Removal Run.
Keywords
job, jobs, stopped, working , KBA , AP-RC-ILM , ByD,C4C,Travel: Information Lifecycle Management , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions