Symptom
While sending a group invitation, not all the user profiles are appearing in the search.
Environment
- SAP SuccessFactors Work Zone
-
SAP Jam Collaboration
Reproducing the Issue
- Access the group
- Click on "+ Invite" button and on 'Add People To The Group Invitation List ' field type user email id/ user id/ first name / Last name'.
-
Search for the Example user
-
It doesn't return any suggestion, even typing all the user name
Cause
Indexing issue
Resolution
Contact the SAP Support to proceed with the re-index.
SAP Support: Please check the internal memo.
Keywords
search users on JAM, search users on Work Zone, Index issue on work zone, cannot search for users, search not working, index, reindex, INC2414105 , KBA , LOD-SF-JAM-GRP , Group Issues , Problem
Product
SAP SuccessFactors HXM Suite Core 2205