SAP Knowledge Base Article - Public

3261869 - export SAC Story to PDF produces wrong number of pages

Symptom

SAC Story export to PDF intermittently produces unexpectedly big number of pages showing a row per page instead of all rows on a page as per report design.

This happens in Stories with multiple pages. The first page exports OK but non-first pages may intermittently produce unexpected big number of pages with header only or one row per page.

Environment

SAP Analytics Cloud 2022.15.18 (Client), 2022.15.15 (Server)

Reproducing the Issue

  1. Login to  SAC tenant
  2. Open SAC Story 
  3. Keep default filters
  4. Open “Export Story As..” screen using “File -> Export” menu path and start an export of “All” pages to PDF
  5. Expected behavior: PDF produced with correct number of pages 
  6. Change change Date filter and export to PDF again as per above point 4.
  7. In some cases SAC export produces an unexpectedly big number of pages. Some pages show only one row per page, some pages show header only.

Cause

The issue is currently under investigation by Development

Resolution

The issue is currently under investigation by Development

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

Export to PDF , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud all versions