3262248 - Learning sites not available for external users

Learning sites for external users access aren't working.

SAP SuccessFactors Learning

1. Set up a Learning site under Learning Administration > System Administration > Application Administration > Sites for external users to have access to the system >
2. After the site is properly configured, when trying to access it, the web page won't load as expected.

Learning sites and native login features are being deprecated as we are moving forward with the IAS Authentication. Detailed information can be found in the KBA 2880339.

For existing customers, the feature will still work until it is completely removed, but new implementations are not supported. 

For tenants created after the 1H2022 release, learning sites will only be available after IAS is implemented. 

Once you activate Identity Authentication, the process of creating Learning-only users becomes available.

• User Creation for New Learning Implementations and User Connector Changes | SAP Help Portal
• 3252952 - Learning Identity Authentication and Identity Provisioning Services (IAS/IPS) Primary Repository - SAP for Me
• 2880339 - Integrated External Learners FAQ - Learning

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