Symptom
Tax Exemption Section is not shown despite Existing in the System.
Environment
SAP BUSINESS BYDESIGN
Reproducing the Issue
- Go to the Account Management work center
- Access thee Accounts work center view
- Search for Account ID XXXX ( Here XXXX refers to the Account ID)
- Select the Account and click Edit, then click Financial Data
- Navigate to the Tax Data sub-tab
- Under the Tax Exemption section, no data is available; additionally, the Add Row and Remove buttons are greyed out.
Cause
The Tax Exemption section is not visible
Resolution
- Go to the Account Management work center -Accounts work center view - open the account ID XXXX. ( Here XXXX refers to the Account ID)
- Choose Edit, then select Financial Data
- Navigate to the Tax Data sub-tab, click the Profile icon
- Go to Key user settings - Adaptation mode
- You need to change the settings, so that all fields are visible for the personalization of the user.
- You can see Tax exemptions click on visible option.
- Then click on "publish"
- Now the tax exemption fields will be available for all users again.
Keywords
Account Management work center, Accounts work center view, Tax Data, Tax Exemption , KBA , tax exemption , account management , tax data , accounts , SRD-MD-BP , Business Partner , Problem
Product
SAP Business ByDesign all versions