SAP Knowledge Base Article - Public

3262719 - Download inactive for Canvas reports if scheduled via Export button (Only for Canvas) while proxying

Symptom

  • When exporting canvas reports as a CSV the download button is inactive in Schedules while proxying with another user.
  • Also, the Download is inactive for earlier schedules of the same Report canvas these schedules were created via Export button couple of hours back.

Environment

SAP SuccessFactors HXM Suite

Resolution

We are aware of this issue and are working on resolving it as part of AYT-50155.

When a proxy user runs a Canvas report and exports it as CSV, the Download button (under actions) in the View Schedules > My Jobs page remains inactive.  This issue is only seen with proxy users who have the rights to access Canvas reports and Report Schedules. 

Workaround - While granting granular proxy rights, grant access to 'All' reports and select Report Schedules.

Keywords

AYT-50155, KI2211, Download, Canvas, reports, proxying, csv , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Bug Filed

Product

SAP SuccessFactors HCM all versions