3262957 - Service Performer is not Determined in the Service Quote

Service Performer is not determined in the Service Quote eventhough the Service Performer - Service is maintained in the Ship-to master data.

SAP Business ByDesign

1. Go to Business Configuration -> Overview
2. Open fine tuning activity "Involved Parties for Service Quotes" / "Involved Parties for Service Orders". 
3. Select Service Performer and click Maintain Determination
4. Step 10 -> Direct responsible of Account is Active. 
5. Go to Account management -> Accounts.
6. Edit the Account XYZ. (XYZ represents the Ship-To party ID)
7. Navigate to Contacts -> Responsibilities. 
8. Service Performer - Service is maintained. 

1. Go to New Business -> New Service Quote. 
2. Enter Account XYZ. 
3. Service Performer is not assigned. 

Service Performer is determined in the Service Quote based on the Service Performer - Sales Orders maintained in the Ship-To location of the account.

1. Go to Account management -> Accounts
2. Edit the account XYZ
3. Navigate to Contacts -> Responsibilities. 
4. Service Performer - Sales Orders is not maintained.  

Currently Service Performer is determined in the Service Quote based on the Service Performer - Sales Orders, we will change this determination to Service Performer - Service in one of the future release.

KBA 3262684 - Service Performer is not Determined in the Service Order 

KBA , AP-SLO-SO , Sales Order , Problem