SAP Knowledge Base Article - Public

3263140 - Employee Unable to Access Form Template Selection Show Rule View


Employee unable to access form template selection show rule for : XYZ , throws error message "You are not able to open this link due to a missing work center view assignment".


  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

  1. Go to the Administrator Work Center in Cloud for Customer or Application and User Management work center in Business ByDesign.
  2. Go to the Input and Output Management View.
  3. Go to the Form Template Selection.
  4. Check Show Rules For dropdown.
  5. Select XYZ then click go


Form Template Selection is part of the following work center views.





As the above views are not assigned to the respective user so , the affected employee is unable to see the rules of form template selection


Assign the respective work center then the employee is able to access rules for the respective form template selection

To assign the work center follow below steps,

  1. Go to the Business Users view
    • In SAP Cloud for Customer, within the Administrator work center.
    • In SAP Business ByDesign, within the Application and User Management work center.
  2. Access the Business Users view.
  3. Search for the affected business user and then edit access rights.
  4. Go to Work Center and View Assignment and assign the respective work center views


 Form Template selection show rule , Form Template selection , KBA , SRD-CC-IAM , Identity & Access Management , Problem


SAP Business ByDesign all versions ; SAP Cloud for Customer core applications 2208