SAP Knowledge Base Article - Public

3263313 - PDF/Word/PPT export doesn't work in Canvas


  • Error while exporting Canvas report as PDF/Word/PPT
  • Data is overlapping while exporting Canvas report as PDF/Word/PPT
  • Page just loads while exporting Canvas report as PDF/Word/PPT


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Run a Canvas report online
  2. Then click on the PDF, Word or PPT icons to export it
  3. The issue happens


PDF/Word/PPT formats should only be used to export reports with graphs.

List reports and pivot tables, for example, can only be exported offline (csv, xls, xlsx formats) or scheduled via Report Distributor: 2276603 - How to Schedule and Use the Report Distributor in SuccessFactors.


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SAP SuccessFactors HXM Suite all versions