SAP Knowledge Base Article - Public

3263313 - PDF/Word/PPT export doesn't work in Canvas

Symptom

  • Error while exporting Canvas report as PDF/Word/PPT
  • Data is overlapping while exporting Canvas report as PDF/Word/PPT
  • Page just loads while exporting Canvas report as PDF/Word/PPT

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Run a Canvas report online
  2. Then click on the PDF, Word or PPT icons to export it
  3. The issue happens

Resolution

PDF/Word/PPT formats should only be used to export reports with graphs.

List reports and pivot tables, for example, can only be exported offline (csv, xls, xlsx formats) or scheduled via Report Distributor: 2276603 - How to Schedule and Use the Report Distributor in SuccessFactors.

Keywords

pdf, word, doc, ppt, power point, canvas, report, detailed, advanced, reporting, ORD, error, overlapping, load, clock, error , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Suite all versions