SAP Knowledge Base Article - Public

3263348 - Application Error When Accessing Job Requisition Info Button / History - Recruiting Management

Symptom

Application error when accessing the job requisition info button to check the history of the job requisition

Error: An application error occurred. Please try again later, or notify support (with the error information of errorId=........., and the version information from the current screen) if the issue keeps occurring.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access any job requisition
  2. On the upper right of the page, click the "i" icon or info button to check the requisition history
  3. Application error pops up

Cause

  • A filter field is configured in Internal and External Career Search Settings for External Site tab but not for Internal Site Tab
  • Language is used in the Job Requisition but there's no translation on the field label

Resolution

Maintain the picklist IDs and translation of filter and mfields fields in both external and internal sites tab. 

  1. Navigate to Admin Center > Internal and external Applicant Search Settings
  2. Select the language
  3. For the External / Internal Career site, check the Field label for the 'filter' field in the Custom filters section.
  4. Make sure there is translation in the label. If the Field Label is the same as the Filter ID, the field has not been translated yet. 

See Also

  • 2826908 - Filter field label updated in job requisition template not showing in UI - SAP ONE Support Launchpad
  • 2777669 - Field label for mfield is appearing as 'null' in Job Requisition form and in career site or not being updated - Recruiting Management - SAP ONE Support Launchpad

Keywords

Internal and External Career Search Settings, a null object loaded from local variable 'picklistBean', filter field, job requisition info, job requisition history, application error , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting 2205