SAP Knowledge Base Article - Public

3263349 - Error "Enable Diagnostics failed to write coapi file to the end point server" - Integration Center

Symptom

At Integration Center (IC) a job is failing with the error: "Enable Diagnostics failed to write coapi file to the end point server - Cannot connect to sftp://xxxxx".

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Create an IC job;
  2. Select the Enable Diagnostics checkbox under Source Settings OR Destinations Settings tab;
  3. Run the IC job;
  4. See the error message at Execution Manager.

Cause

The Enable Diagnostics checkbox is to save the source data of your integration in JSON format as a zip file to the specified SFTP destination folder, after executing the integration. This file, also named COAPI dump, is helpful for developers for debugging purposes

Sometimes Integration Center is not able to export this file to the SFTP informed for many reasons.

Resolution

If you don't need this diagnostic file, is recommended to uncheck the Enable Diagnostics option under Source Settings OR Destinations Settings tab, as selecting this option may affect performance.

If you need the diagnostic file for debugging purposes, check if the SFTP credentials and File Folder path are correct in Source Settings OR Destinations Settings tab. Also, at SFTP Server, make sure the user informed has the write permission on the folder.

See Also

KBA 2580564 - How to download the dump files or payload of data sent from Integration Center jobs

KBA 2614084 - SuccessFactors Integration Center SFTP creating ZIP files

Keywords

KBA , LOD-SF-INT-INC , Integration Center , Problem

Product

SAP SuccessFactors HXM Suite all versions