At Integration Center (IC) a job is failing with the error: "Enable Diagnostics failed to write coapi file to the end point server - Cannot connect to sftp://xxxxx".
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Create an IC job;
- Select the Enable Diagnostics checkbox under Source Settings OR Destinations Settings tab;
- Run the IC job;
- See the error message at Execution Manager.
The Enable Diagnostics checkbox is to save the source data of your integration in JSON format as a zip file to the specified SFTP destination folder, after executing the integration. This file, also named COAPI dump, is helpful for developers for debugging purposes.
Sometimes Integration Center is not able to export this file to the SFTP informed for many reasons.
If you don't need this diagnostic file, is recommended to uncheck the Enable Diagnostics option under Source Settings OR Destinations Settings tab, as selecting this option may affect performance.
If you need the diagnostic file for debugging purposes, check if the SFTP credentials and File Folder path are correct in Source Settings OR Destinations Settings tab. Also, at SFTP Server, make sure the user informed has the write permission on the folder.
KBA 2580564 - How to download the dump files or payload of data sent from Integration Center jobs
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KBA , LOD-SF-INT-INC , Integration Center , Problem