SAP Knowledge Base Article - Public

3263397 - Pressing the SAP logo does not navigate to the Home Page in Fiori Launchpad

Symptom

You're clicking on the SAP logo and it doesn't take you to the home page. Either nothing happens and you stay on the previously selected page or it closes the app and displays the last selected page.

 

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Select a page on "My Home" (example: "Data Protection and Privacy").
  2. Open an app (example: "ILM Policies").
  3. Click on the SAP logo.
  4. The app closes and navigates back to the "Data Protection and Privacy" page and not to the Home page.
  5. Click on the SAP logo again. Nothing happens and you stay on the "Data Protection and Privacy" page.

Cause

This is the expected behavior of the system. 

 

Resolution

The branding element takes the user directly to the home page inside the page/tab where he left. For example if you click on page "Suppliers", you will be taken to the tab "Accounts Payable". If you click on any app inside this tab and then click on the "SAP" logo, you'll be sent to the home page but inside the tab "Accounts Payable", which is where you left. 

The same thing happens if you are in "My Home" and open an application directly trough the search bar, if you click on the "SAP" logo, you'll be taken to "My Home", because it is where you left. 

 

Keywords

SAP logo, home page, app, fiori launchpad, branding logo, my home, navigate, tab, page, app , KBA , CA-FLP-FE-UI , SAP Fiori Launchpad User Interface , Problem

Product

SAP S/4HANA Cloud all versions