3263795 - How to add Custom Token in Email Notification - Onboarding

How to add Custom Token in Email Notification Templates.

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SAP SuccessFactors Onboarding

1. Go to Email Services
2. Search Any Email Template
3. Got to 3rd Option (Define Email content)
4. Now choose Insert token ( Here you can only select the Standard token not custom Token)
   

To add the custom tokens in the email notification, you must:

1. Create the custom token template content using Document Generation- Manage Document Template.
2. Map the custom tokens using Document Generation- Manage Document Template Mapping.
3. Insert the custom tokens in the email template in Email Services.

For More Information you can refer below Help portal Link: Adding Custom Tokens in Email Notifications

How it looks like > Screenshots of the configuration:

1. The standard Template ID for a document template is EMAIL_CUSTOM_TOKEN_MAPPING, Add the necessary information:
   
   
   
   
2. Selecting the template and Mapping the the custom tokens using 'Document Generation - Manage Document Template Mapping':
   
   
   
   
3. Selecting the correct locale and inserting custom tokens:
   
   

Please note that:

• It is not possible to edit standard tokens.
• Fields from custom MDF objects cannot be mapped to custom tokens.
• Custom tokens are not supported in templates with trigger (ONB) Suite mapping error Trigger.
• Custom tokens are not supported in Nudge email notifications.
• In case token comes with no values/ blank values, note if the Mapping Type in Document Generation - Manage Document Template Mapping is correctly selected!

Adding Custom Tokens in Email Notifications

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