SAP Knowledge Base Article - Public

3263820 - Receiving Electronic Signature Step - Onboarding 1.0

Symptom

Electronic Signature Step behavior.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Expected behavior to trigger and appears the signature step.

Resolution

As a signer in the Onboarding process, to sign a form with DocuSign for the first time, you must create an electronic signature. This is a part of the Electronic Signature Step. Before creating a signature, you must acknowledge the DocuSign signature disclosure statement.

Signing forms in Onboarding

Keywords

OBD, onboarding 1.0, electronic signature step, docusign, sign form, electronic, signature , KBA , LOD-SF-OBD-DSN , DocuSign , Problem

Product

SAP SuccessFactors Onboarding all versions