SAP Knowledge Base Article - Public

3263888 - Inconsistent Sales Order Invoice Request with Issue "Selected payment method not allowed"


You are unable to Invoice Outbound Delivery Invoice Request due to Inconsistent Sales Order Invoice Request with Issue Description "Selected payment method not allowed".


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Search with Sales order ID XYZ.
  4. You able to see the Outbound Delivery Invoice Request ABC with To Be Invoiced status and Sales Order Invoice Request XYZ with Inconsistent status.

ABC, XYZ represent the ID of the document.


In sales order payment method used is External Payment and the total amount is zero. We do not support external payment with 0 amount.


Please cancel all the documents related to this sales order and create a new sales order with non-zero value while using external payment.


reference document inconsistent;Selected payment method not allowed. , KBA , SRD-CRM-INV , Customer Invoicing , Problem


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