3263895 - No item category could be determined in SAP S/4HANA Cloud Public Edition

Symptom

The following error message appears when entering a product in a service order or service order template:

Error Message:
No item category could be determined

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

SAP S/4HANA Cloud Public Edition, Public Cloud, product, material, General Item Category Group, item category, item category group, service order, SRVP, NORM, SV01, SV02, 3D2, service product, service material, SAP_BR_PRODMASTER_SPECIALIST , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , How To

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