SAP Knowledge Base Article - Public

3263902 - Absence hours are being deducted from Time Account when Holidays are a part of Time Off Period

Symptom

  • When the Absence period comprises of Holidays (As per Holiday calendar assigned to Employee), the Time off UI seems to be Indicating the correct count of days excluding these Holidays.
  • But on the Time Account postings, there seem to be deductions for the Holiday days which seems Incorrect.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. An Employee has Holidays in the Holiday Calendar Ex : Nov 2 and 3(Wednesday and Thursday)
  2. When an Employee requests an absence from Oct 31(Mon) - Nov 4(Fri), the absence requests indicates that 3 days is being deducted on the Time off UI
  3. But on the Time account postings section, the deduction is Taking place for 5 days, which is causing a discrepancy / mismatch.

Cause

This is caused due to the Way the Time Type has been Configured

Resolution

  • On the Time Type Object, this is an Expected Behavior when :
    • Duration Display According To = Work Schedule
    • Counting Method has "Consider Holidays " set to No
  • To prevent this Inconsistent display, either don't use any Counting method on the Time Type or Set the Field Consider Holidays to Yes
  • Refer to the KBA here for further Information on How the Absence Counting method calculation Work : 2509252 - How to Configure Absence Counting Method to Ignore Weekend and Holidays

See Also

2509252 - How to Configure Absence Counting Method to Ignore Weekend and Holidays

2441360 - Consider Holidays in Absence Calculation method is not working as per the configuration

Keywords

SF, EC, Success factors, Employee Central, Vacation Time off , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Problem

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors HXM Suite all versions