3264759 - Substitutes credit not being applied after new item revision

The admin revised an item and would like the old revision to be a substitute for the new one. After following the revision wizard and copying the substitute list from the previous item revision, the system is not granting the credit to the users as expected.

SAP SuccessFactors Learning

revision, substitute, revision wizard, completion, credit,  substitute of a substitute, logic, missing, not applied, recognized, base item, relationship, item, course, new, revise, revised , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Product Enhancement