SAP Knowledge Base Article - Public

3264782 - Scheduled Publication not received via email, despite event showing as "Successful" in SAP Analytics Cloud

Symptom

After a Story has been successfully scheduled via the "Schedule Publication" option in SAP Analytics Cloud, users do not receive the email with PDF attachment, despite the event showing as "Successful" in the Calendar

Environment

  • SAP Analytics Cloud Wave 2022.21.x
  • Scheduled Publication based on Live Data Connection to SAP BW

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Navigate to Calendar
  3. Look for Scheduled Publication Event
  4. Observe the Scheduled Publication was shown as successful
  5. Observe that no email was received by the Recipients

Cause

This issue is currently under investigation by the Development team

Resolution

This issue is currently under investigation by the Development team

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0