SAP Knowledge Base Article - Preview

3264787 - DocuSign e-mail notification redirects added signer to candidate SF Career portal - Recruiting Management

Symptom

When multiple signers are added to sign an Offer Letter in DocuSign, e.g. at least hiring manager and candidate. After creation, the offer is sent to be signed, the hiring manager receives the DocuSign e-mail notification with the button link to access the offer letter. When the hiring manager clicks in the link, user is redirected to SF Career login screen, instead of taking him directly to the offer letter.


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Environment

  • SAP SuccessFactors Recruiting Management
  • DocuSign

Product

SAP SuccessFactors Recruiting all versions

Keywords

DS, multiple signers, offer, letter, Esignature , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

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