SAP Knowledge Base Article - Public

3264957 - Error "Please contact your administrator" is displaying while clicking on a hyperlink within a SAC story

Symptom

  • The SAC story hyperlink is not working anymore since QRC 3 update
  • Error "Please contact your administrator" is displaying while clicking on the hyperlink in view mode
  • Issue is occurring with SAC stories based on at least two live BW models containing variables 

Environment

SAC Version:2022.15.20 

Reproducing the Issue

  1. Login to SAC tenant
  2. Go to stories
  3. Create a story based on two live BW models containing variables
  4. Create a hyperlink referring to the same story and make sure the option "Open in New Tab" is unchecked
  5. Click the hyperlink
    >>the following error is shown:"Please contact your administrator"

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Keywords

sap analytics cloud, self, itself, same window , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0