SAP Knowledge Base Article - Preview

3265026 - Troubleshooting Import CSV file under User Management with full user profile

Symptom

Importing a CSV file under User Management fails with the following error messages:

    • "A user with the same primary email already exists!"
    • "Internal error; contact system administrator"


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Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

csv, User Management, displayName, import, users, duplicate email, duplicate user, email, internal error, contact system administrator, A user with the same primary email already exists , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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