SAP Knowledge Base Article - Preview

3265030 - Parent Category ID is Incorrect in the Customer Contract Volume Report

Symptom

You have created product category in the system.

For example, product ABC is assigned to product category XXX01 which belongs to parent category XXX.

In the Customer Contract Volume  Report, shows the product and its product category as well as the parent catogory ID.  You see in some contracts, the product ABC is with the parent category ID YYY instead of XXX.

  • ABC represents the ID of a product.
  • XXX, XXX01,YYY represents the ID of product category.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign 2205 ; SAP Business ByDesign 2208 ; SAP Business ByDesign 2211 ; SAP Business ByDesign 2302

Keywords

Customer Contract Volume; Product Category; Parent Category ID. , KBA , SRD-CRM-ORD , Orders & Contracts , Problem

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