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3265053 - Receipts paid with credit card are not posted to the ERP system

Symptom

Some receipts paid with credit card are not posted to the ERP system (SAP Business ByDesign)

Message error in the log file

BYD_SCHEDULER_Worker-4] ERROR com.sap.scco.ap.pos.job.ReceiptJob - Exception while running schedules SyncJob
java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 0
    at java.util.Vector.get(Unknown Source) ~[?:?]
    at com.sap.scco.ap.pos.i14y.util.collector.impl.ByDDataCollector$ReceiptDTOCollector.setPaymentCardsIdsToPaymentItems(ByDDataCollector.java:132) ~[env.jar:?]
    at com.sap.scco.ap.pos.i14y.util.collector.impl.ByDDataCollector$ReceiptDTOCollector.collectNecessaryData(ByDDataCollector.java:122) ~[env.jar:?]
    at com.sap.scco.ap.pos.i14y.util.collector.impl.ByDDataCollector$ReceiptDTOCollector.collectNecessaryData(ByDDataCollector.java:1) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendToExternalSystem_aroundBody432(ReceiptManager.java:5738) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendToExternalSystem_aroundBody433$advice(ReceiptManager.java:31) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendToExternalSystem(ReceiptManager.java:1) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendListToExternalSystem_aroundBody436(ReceiptManager.java:5780) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendListToExternalSystem_aroundBody437$advice(ReceiptManager.java:31) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendListToExternalSystem(ReceiptManager.java:1) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendReceiptsToExternalSystemByQuery_aroundBody422(ReceiptManager.java:5669) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendReceiptsToExternalSystemByQuery_aroundBody423$advice(ReceiptManager.java:31) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendReceiptsToExternalSystemByQuery(ReceiptManager.java:1) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendAllToExternalSystem_aroundBody420(ReceiptManager.java:5586) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendAllToExternalSystem_aroundBody421$advice(ReceiptManager.java:31) ~[env.jar:?]
    at com.sap.scco.ap.pos.dao.ReceiptManager.sendAllToExternalSystem(ReceiptManager.java:1) ~[env.jar:?]
    at com.sap.scco.ap.pos.job.ReceiptJob.execute(ReceiptJob.java:135) [env.jar:?]
    at com.sap.scco.ap.pos.job.ReceiptJob.execute(ReceiptJob.java:103) [env.jar:?]
    at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [env.jar:?]
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) [env.jar:?]


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Environment

  • SAP Customer Checkout 2.0
  • SAP Business ByDesign

Product

SAP Customer Checkout 2.0

Keywords

credit card, pepper, CCO, customer, checkout, terminal,  , KBA , IS-SE-CCO , Customer Checkout , Problem

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