SAP Knowledge Base Article - Public

3265090 - HiringNotCompleted flag is still set to true although employee is fully hired in EC - Onboarding

Symptom

Employees which were onboarded through manage pending hires and is showing active in both EC and UDF. However, their HiringNotCompleted flag is set to true instead of false. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Data Inspector
  2. Entity: Table_EMP_EMPLOYMENT_INFO
  3. Criteria to use is User Sys ID
  4. Validate that the Hiring Not Completed value is still set to 1

Cause

Possible Cause: Based on our analysis, the HiringNotCompleted flag appears to remain true because the employee was hired through Manage Pending Hires, which may have bypassed the usual Onboarding process completion logic. While the user is active in Employee Central, the system might not have registered the onboarding as fully completed, resulting in this flag not being updated.

Resolution

  • Permanent fix was provided by the Engineering team for this known issue in this patch-OBX-23640 which was deployed on 7th September 2022 (Preview and Production)
  • For existing or future candidates impacted by this issue, kindly create internal ticket to Support for backend script execution to update the HiringNotCompleted flag.

See Also

3509303 - Understanding the "HiringNotCompleted" flag logic - Onboarding

Keywords

Manage Pending Recruits, Onboarding, Employee Profile, Active, HiringNotCompleted, Hired, flag, obx , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions