Symptom
Employees which were onboarded through manage pending hires and is showing active in both EC and UDF. However, their HiringNotCompleted flag is set to true instead of false.
Environment
SAP SuccessFactors Onboarding
Cause
Root-cause not yet determined.
Resolution
- Permanent fix was provided by the Engineering team for this known issue in this patch-OBX-23640 which was deployed on 7th September 2022 (Preview and Production)
- For existing candidates impacted by this issue before the patch, kindly create internal ticket to Support for backend script execution to update the HiringNotCompleted flag.
See Also
Keywords
Manage Pending Recruits, Onboarding, Employee Profile, Active, HiringNotCompleted, Hired, flag, obx , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding all versions