Symptom
In the check tool, on export of the results, only 100 records are exported even though >100 results are present.
Environment
SAP SuccessFactors Employee Central - Check Tool
Reproducing the Issue
- Navigate to Check tool (New UI)
- Click on 'Migration' tab
- Export results of any check which has >100 results (say 200 results)
- The exported file has only 100 records
Cause
- This is a expected behaviour in 2H 2022.
- A guardrail is placed to only persist 100 issues, when a check is implemented to run asynchronously, but when the check is triggered on UI again, the export feature downloads all results(up to 10,000).
Resolution
- As this works by design, you can follow the below steps to download >100 check results.
- Run the check again (i.e Synchronous run).
- Export the results -> All records will be exported upto 10,000 (NOTE: If the page is refreshed, you would need to follow the steps again)
- Engineering team is working on enhancing a message to be notified on the UI, on this behviour.
- This KBA will be updated once there are more details.
Keywords
KI2211, 2211, 2H 2022, migration, rules, check tool, 100, export, TLS-26385, INC3049008 , KBA , LOD-SF-EC-CHK , SuccessFactors Employee Central Check Tool , Problem
Product
SAP SuccessFactors Employee Central all versions