Symptom
- Where to go is not displaying the right location in Google Maps
- When candidate clicks Open Map, they land on the incorrect location in Google Maps
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as the candidate
- Open Your Onboarding Guide tile
- Select Prepare for Day 1
- Click Open Map
- You're redirect to Google Maps
- You land at the incorrect location
Cause
There is a plus sign in the postcode
Resolution
- Google Maps uses "+" sign as a word spacing indicator.
- Some characters such as "&" or "+" were not properly escaped so the google maps search was inaccurate
- The planned resolution for this fix is during the b2305 release
- Note: The target fix date may change, but we will update the KBA with any changes to the date.
- Other affected characters Reserved ! * ' ( ) ; : @ & = + $ , / ? % # [ ]
- Characters that will be addressed during the release are + &
See Also
Keywords
&,+, Update New Hire’s Day 1 Locations, Your Onboarding Guide, Open Map, space, special Char, Google Maps , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem
Product
SAP SuccessFactors Onboarding