Symptom
The approval status of the sales orders is somehow changed from "Approved" to "Not Relevant".
Environment
SAP S/4HANA Cloud Public Edition
Cause
Approval status of an already released sales order changes from "Approved" to "Not Relevant" when later modified in a way that no longer requires approval.
Resolution
To avoid such changes in approval status, contact local developers or consultants to write custom logic in the BAdI "SD_APM_SET_APPROVAL_REASON" to include more checking points and set the relevant approval reason when the sales order is changed after being approved.
Notice: Once a sales document is approved, approvers can no longer reject it. SAP strongly recommends only changing approved sales documents in exceptional cases. An approval also triggers subsequent processes like deliveries and billing. Keep in mind that changing any approved documents will impact these subsequent processes.
See Also
Help Portal - Approval Statuses and Authorizations
>> Not relevant: The document can be processed without any additional approval.
Keywords
SAP S/4HANA Cloud Public Edition, Approval status, Sales order, Approved, Not relevant, Approval relevant, BAdi, SD_APM_SET_APPROVAL_REASON , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , SD-SLS-SO , Sales Orders , Problem
SAP Knowledge Base Article - Public