SAP Knowledge Base Article - Public

3265454 - How To Remove 2211 New Feature Opportunity Link With Existing Quote

Symptom

Unable to delete the Sales quote added as successor in opportunity sales document tab

Environment

SAP Cloud for customer

Reproducing the Issue

  1. Go to Sales Work Center
  2. Go to Opportunities view
  3. Open any opportunity 
  4. Go to Sales Document tab
  5. Sales Quote section 
  6. Click on More -> Add Successor 
  7. Add an existing quote 
  8. Save.
    Now you want to delete the added quote but there is no delete icon to delete link between opportunity and sales quote  

Cause

Currently a link cannot be removed from opportunity. It can be removed from sales quote.

Resolution

If you want to remove the link between opportunity and sales quote then follow the below steps:

  1. Go to Added sales quote 
  2. Header screen
  3. Search for the opportunity field 
  4. Remove the sales quote id 
  5. Save

Now if you go back to opportunity, sales document tab, sales quote is deleted.

Keywords

Opportunity Add successor Sales Quote , KBA , LOD-CRM-OPP , Opportunity Management , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer core applications 2211