Symptom
Unable to delete the Sales quote added as successor in opportunity sales document tab
Environment
SAP Cloud for customer
Reproducing the Issue
- Go to Sales Work Center
- Go to Opportunities view
- Open any opportunity
- Go to Sales Document tab
- Sales Quote section
- Click on More -> Add Successor
- Add an existing quote
- Save.
Now you want to delete the added quote but there is no delete icon to delete link between opportunity and sales quote
Cause
Currently a link cannot be removed from opportunity. It can be removed from sales quote.
Resolution
If you want to remove the link between opportunity and sales quote then follow the below steps:
- Go to Added sales quote
- Header screen
- Search for the opportunity field
- Remove the opportunity name
- Save
Now if you go back to opportunity, sales document tab, sales quote is deleted.
Keywords
Opportunity Add successor Sales Quote , KBA , LOD-CRM-OPP , Opportunity Management , LOD-LE-CQP , Customer Quote Processing , How To
Product
SAP Cloud for Customer core applications 2211