3265484 - SYB_JSTASK...sp_who got Msg 7211 Can't open a connection to site '<SID>' because 'set up channel' message was not acknowledged. - SAP ASE for BS

• Running command "SYB_JSTASK...sp_who" got error as follows:

1> SYB_JSTASK...sp_who

2> go
Msg 7211, Level 18, State 1:
Server '<SID>', Line 1:
Can't open a connection to site '<SID>' because 'set up channel' message was not acknowledged.

• sp_helpserver and sp_externlogin outputs are normal:

1> sp_helpserver
2> go
name network_name security_mechanism server_principal class status id cost
----------- -------------- -------------------- ------------------ ------------ ---------------------------------------------------------------------------- -- ----
<SID> <SID> NULL NULL local 0 0
SYB_JSTASK <SID> NULL NULL ASEnterprise no timeouts, no net password encryption, writable , enable login redirection 4 1000
loopback <SID> NULL NULL ASEnterprise no timeouts, net password encryption, writable , enable login redirection 3 1000
(return status = 0)

1> sp_helpexternlogin
2> go
Server Login Externlogin
---------- ----- -----------
SYB_JSTASK sapsa sapsa
loopback sa sa

(2 rows affected)

SAP Adaptive Enterprise Server 16 SP03 PL8 for Business Suite

SYB_JSTASK, 7211, set up channel, sp_helpexternlogin, sp_helpserver , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem