3265568 - The item can't bring out any information when creating supplier invoice with reference a purchase order.

First, the user creates a return purchase order in the system. Then, the user tries to create a credit memo refer to this purchase order in Fiori App Create Supplier Invoice - Advanced. After entering the referenced purchase order, it is found the item can't bring out any information, such as the quantity and amount.

SAP S/4HANA Cloud

1. Create a return purchase order and tick GR-Based Invoice Verification indicator.
2. Open Fiori App Create Supplier Invoice - Advanced to create credit memo.

This is standard system behavior.

The root cause is that GR-based Invoice Verification has been ticked for the purchase order item but no goods that can be invoiced have been received.

If you have ticked GR-Based Invoice Verification indicator on the purchase order, please ensure the goods receipt is before invoice verification so that the item information is brought out normally.

Create Supplier Invoice - Advanced, MIRO, GR-based Invoice Verification, GR-Bsd IV, Purchase Order, Goods receipt, credit memo

, KBA , MM-IV-LIV , Logistics Invoice Verification , Problem

SAP S/4HANA Cloud 2208