3265568 - The item can't bring out any information when creating Supplier Invoice with referencing a Purchase Order

First, the user creates a return Purchase Order in the system. Then, the user tries to create a credit memo refer to this Purchase Order in Fiori App Create Supplier Invoice - Advanced. After entering the referenced Purchase Order, it is found the item can't bring out any information, such as the quantity and amount.

SAP S/4HANA Cloud Public Edition

1. Create a return Purchase Order and tick GR-Based Invoice Verification indicator.
2. Open Fiori App Create Supplier Invoice - Advanced to create credit memo.

This is standard system behavior.

The root cause is that GR-based Invoice Verification has been ticked for the Purchase Order item but no goods that can be invoiced have been received.

Ensure the Goods Receipt is completed prior to Invoice Verification when using the GR-Based indicator. This ensures the system pulls the correct item data into the invoice.

Create Supplier Invoice - Advanced, MIRO, GR-based Invoice Verification, GR-Bsd IV, Purchase Order, Goods receipt, credit memo

, KBA , MM-IV-LIV-2CL , Logistics Invoice Verification (Public Cloud) , MM-IV-LIV , Logistics Invoice Verification , Problem

SAP S/4HANA Cloud Public Edition all versions