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SAP Knowledge Base Article - PublicSymptom
- No emails have been sent from Email Services since 2H 2022 release
- Complete any onboarding task and the corresponding emails are not triggered
Environment
SAP SuccessFactors Onboarding
Resolution
Engineering team are aware of this issue after 2211 release. They are working to fix the issue and details will be posted here.
Please follow below workaround till the issue is fixed:
- Go to Provisioning -> Company Settings
- Enable the switch "Enable Document generation"
Keywords
Email notification, email services, emails not triggered, emails not sent, Onboarding , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding 2211
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