SAP Knowledge Base Article - Public

3265859 - Recommended links task not showing the updated links after configuration - Onboarding

Symptom

Newly configured list of Recommend Links present in Manage Onboarding and Offboarding Tasks is not showing the updated links configured to the new hires.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Update labels or links in Manage Onboarding and Offboarding Tasks
  2. Perform Recommended Links task to a candidate
  3. Labels or links are not showing the update in the onboarding program

Resolution

  1. Navigate to Manage Onboarding and Offboarding Tasks
  2. Delete the Recommend Links for New Hires Tasks
  3. Submit the program
  4. After that, add the Recommend Links for New Hires Tasks again and provide the necessary links
  5. Submit the program
  6. Once the program has been submitted again, you may test it on a new candidate

Keywords

Onboarding, Recommend links, Manage Onboarding and Offboarding Tasks , Add Link, Onboarding Dashboard, OBX , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding 2205