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3265871 - Child entity records are not displayed on employee files after deleting future parent entity records- Comp Info and Personal Info

Symptom

  • Child entity data(records) is not displayed on employee files after deleting future records of parent entity - Comp Info and Personal Info
  • If personal info record has global info data existing. On top of this existing record, when we "insert a new record" in which we delete global info data and then later delete that record, in the previous existing record in UI (view mode) and in history view it appears as if global info record got deleted. But if you go to history > then Edit that record, you can still see the global info data.
  • If 'compensation info' record has 'pay component recurring' data existing. On top of this existing record, when we "insert a new record" in which we delete 'pay component recurring' data and then later delete that record, in the previous existing record in UI (view mode) and in history view it appears as if 'pay component recurring' record got deleted. But if you go to history > then Edit that record, you can still see the 'pay component recurring' data.
  • Child not displayed on the employee profile and on the change history screen.


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Environment

  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

KI2211, KI2305, PRB0065306, ECT-209374, pay component recurring record disappears, global info record disappears, child records not displayed on the employee profile and on the change history screen  , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Known Error

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