Symptom
The customer is importing the file in 'Import Static Group' and the system returns successfully imported but is not updating the group.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Manage Permission Groups
- Click on "Import Static Group"
- Select the import type: Delta Replace
- By clicking in 'Choose File' Uploaded the file provided in .csv and Unicode(UTF-8)
- Click in 'Upload' it returns: Static Group Import Job Successfully submitted!
- Go check the group, it is not updated.
Resolution
Check if the column 'USERID' is filled with the USERID value and not the USERNAME.
It should be the same in the UDF(User Data File), to check it follow the steps: Go to Employee Export> Click on Export User File
See Also
3078020 - List of values available in the ACTION column for Delta Replace in Manage Employee Groups
3239502 - Import Static Group Job running for very long time
Keywords
Import Static Group, Static Group Import Job Successfully submitted, Import Static Group not being updated, file successfully uploaded but Static Group not being updated , KBA , LOD-SF-PLT-RBP , Role Based Permissions , How To