SAP Knowledge Base Article - Public

3265936 - Import Static Groups not updating the groups

Symptom

The customer is importing the file in 'Import Static Group' and the system returns successfully imported but is not updating the group.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Manage Permission Groups
  2. Click on "Import Static Group"
  3. Select the import type: Delta Replace
  4. By clicking in 'Choose File' Uploaded the file provided in .csv and Unicode(UTF-8) 
  5. Click in 'Upload' it returns: Static Group Import Job Successfully submitted! 
  6. Go check the group, it is not updated.

Resolution

Check if the column 'USERID' is filled with the USERID value and not the USERNAME.

It should be the same in the UDF(User Data File), to check it follow the steps: Go to Employee Export> Click on Export User File

See Also

3078020 - List of values available in the ACTION column for Delta Replace in Manage Employee Groups
3239502 - Import Static Group Job running for very long time

Keywords

Import Static Group, Static Group Import Job Successfully submitted, Import Static Group not being updated, file successfully uploaded but Static Group not being updated , KBA , LOD-SF-PLT-RBP , Role Based Permissions , How To

Product

SAP SuccessFactors Recruiting all versions