Symptom
- An employee's position was updated, and they are in the correct position on the Position Org Chart
- title field on the people card is not updated in incumbent details
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Employee Central - Position Management
Reproducing the Issue
- Navigate to Position Org Chart
- Search for the Position
- Scroll to the Incumbent Details section in the position
Cause
System derives the Position Org Chart incumbent detail title value from job-title of jobInfo (HRIS elements) under Manage Business Configuration.
Resolution
- The field is deactivated now, which may be active earlier
- To correct value, need to activate the job-title of jobInfo (HRIS elements) under Manage Business Configuration and update it from Job Information Portlet
See Also
2563414 - Position Org Chart Display Logic
Keywords
position, org chart, incumbent, title, job-title, display , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , LOD-SF-EC , Employee Central , LOD-SF-EC-POS , Position Management , Problem
Product
SAP SuccessFactors Employee Central all versions
Attachments
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