SAP Knowledge Base Article - Public

3266078 - Initiate onboarding from Recruiting failed: Onboarding Candidate Information MDF Object isn't saved successfully - Onboarding 1.0

Symptom

  • Cannot initiate onboarding from Recruiting.
  • Error message: You can't initiate onboarding for the selected applicant because the Onboarding Candidate Information MDF Object isn't saved successfully. Contact your system administrator for further action.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Initiate onboarding for the candidate in Recruiting.
  2. A pop-up shows with message:
    You can't initiate onboarding for the selected applicant because the Onboarding Candidate Information MDF Object isn't saved successfully. Contact your system administrator for further action.

Cause

No valid value sent from Recruiting to WOTCStartDate.

Resolution

  1. Maintain valid start/hire date value in Recruiting
  2. Configure field mapping from Recruiting to Onboarding 1.0
  3. Initiate onboarding again

Note:

Please make sure that WOTCStartDate has been mapped with the correct Recruiting field and template.

For assistance regarding Recruiting fields or templates, please raise a support ticket to component LOD-SF-RCM (Recruiting Management).

(For SAP Support only) Backend log: please check internal memo.

See Also

User Assistance Guide - Mapping Fields from Recruiting to Onboarding 1.0

Keywords

Initiate onboarding from Recruiting, MDF Object, MDFEventMetaData, objectTypeOnboardingCandidateInfo , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions