3266338 - Unable to load Step 2 of Posting process - Recruiting Posting

On November 3rd, Recruiting Posting experienced an issue with the impossibility for some customers to load the step 2 of the posting process. The system would partially load the page and will then crash after some time.

Here is the different symptoms visible on the page : 

• Impossibility to select any field when the page starts loading
• Page crashed with a message "Site is not responding"
• HTML tags are visible inside the description text field and Text Editor doesn't load.

SAP SuccessFactors Recruiting Posting

1. Click "Post a Job" to post your job with Recruiting Posting
2. Select any job board and click "Submit"
3. Access Step 2 of the posting process and see that the page never loads completely and crashed.

New Hijri Calendar widget crash due to specific value coming from RCM-RPO Field Mapping

On the Latest RPO release, RPO replaced a django widget by a UI5 widget in order to display secondary calendar for certain languages. We started with the Hijri calendar for Arabic users and this widget happens to crash when some values were coming from the mapping between RCM and RPO.

In order to resolve, we have revert the deployment of this specific widget and reintroduce the older widget. The team is actually working to define any possible values that could cause the issue on the newest widget in order to fix the widget fully and redeploy it on the next Recruiting Posting release.

RPO, Step 2, Crash , KBA , LOD-SF-RPO-SYS , System Performance, Usability, Errors, Security , Problem