SAP Knowledge Base Article - Public

3266377 - Gap Scale Values Are Too Small To Read in Performance Form


When reviewing a goal section of a performance form, the Gap scale values are in a small text.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Configure rating scale with 20 values
  2. Tie rating scale to performance form template
  3. Launch performance form
  4. See the gap analysis scale is too small to read


Rating Scale is configured with a large number of values.


This behavior is expected based on the number of values in the rating scale:

  • Scale with 20 values:

  • Scale with 4 values:

The solution is to reduce the number of values in the rating scale so the Gap analysis range can be viewed clearly.


success factors, SF, PM, PMGM, gap scale table, gap scale not visible, gap scale not clear, gap scale in small space, gap graph not clearly visible , KBA , LOD-SF-PM-TR , Team Rater / Stack Ranker , LOD-SF-PM-FRM , Forms & Templates , Problem


SAP SuccessFactors Performance & Goals all versions