SAP Knowledge Base Article - Preview

3266412 - Exporting a crystal report which has 'umlaut' characters to CSV format will appear incorrectly in MS Excel

Symptom

  • When exporting a crystal report which has 'umlaut' characters (e.g.: ä, ö, ü) from Crystal Reports for Enterprise to CSV format, the characters will be displayed incorrectly in MS Excel.


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Environment

  • SAP Crystal Reports for Enterprise 4.3
  • MS Excel

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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