SAP Knowledge Base Article - Public

3266431 - Invoice Volume Report shows Incorrect Invoice Type

Symptom

The invoice type of Credit Memo in the Invoice Volume Report shows only Customer Invoice, whereas it needs to show Credit Memo In Invoice type fields

Environment

SAP Business ByDesign - all its versions.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Reports view.
  3. Select the Invoice Volume Report and click on the link to start the report.
  4. In the View section add the row Invoice Type under Invoice

Here you can see the Invoice type is Customer Invoice.

Cause

The Credit Memo and The Customer Invoice are both of Invoice Type Customer Invoices.

However, the Processing Type will distinguish if it's an Invoice or a Credit memo.

Resolution

  1. Go to the Customer Invoicing work center.
  2. Go to the Reports view.
  3. Select the Invoice Volume Report and click on the link to start the report.
  4. In the View section add the row Processing Type under Invoice

Here you can see the Processing type is Credit Memo.

Keywords

Credit Memo, Customer Invoice, Invoice Volume, Report , KBA , credit memo , customer invoice , invoice volume , report , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign 2208