Symptom
The invoice type of Credit Memo in the Invoice Volume Report shows only Customer Invoice, whereas it needs to show Credit Memo In Invoice type fields
Environment
SAP Business ByDesign - all its versions.
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Reports view.
- Select the Invoice Volume Report and click on the link to start the report.
- In the View section add the row Invoice Type under Invoice
Here you can see the Invoice type is Customer Invoice.
Cause
The Credit Memo and The Customer Invoice are both of Invoice Type Customer Invoices.
However, the Processing Type will distinguish if it's an Invoice or a Credit memo.
Resolution
- Go to the Customer Invoicing work center.
- Go to the Reports view.
- Select the Invoice Volume Report and click on the link to start the report.
- In the View section add the row Processing Type under Invoice
Here you can see the Processing type is Credit Memo.
Keywords
Credit Memo, Customer Invoice, Invoice Volume, Report , KBA , credit memo , customer invoice , invoice volume , report , SRD-CRM-INV , Customer Invoicing , Problem
Product
SAP Business ByDesign 2208