Symptom
A Rule to generate next employee/person id is configured under Manage Data > Recruit/Rehire Configuration, and DEFAULT_ONB2_CONFIG but the system is not following the Rule sequence.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate candidate via Add New Hire to Onboarding
- Leave "Add new employee ID" unticked
- System follows the sequence in Next Person ID under Company Systems and Logo Settings and not the Rule configured
Cause
This is an expected behavior. The rule will only trigger if the initiation happened via Recruiting Management.
Resolution
See Onboarding Implementation Guide: Configuring Business Rule for Custom User ID and Employee ID Format in Onboarding
NOTE:
This business rule is honored only when the new hire is onboarded from SAP SuccessFactors Recruiting.
If you are using an external Applicant Tracking System or if you are onboarding the new hire manually, you'll need to add the user ID/employee ID manually before initiating onboarding. In case a value for the ID is not provided, the user ID and employee ID are generated based on the default configuration for the company.
See Also
Onboarding Implementation Guide: Configuring Business Rule for Custom User ID and Employee ID Format in Onboarding
Keywords
Next Person ID Assigned, Add New Employee ID, Manual Onboarding, Add New Hire to Onboarding, Add New Recruit to Onboarding, Sequence Number , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To